Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes your name, email address, phone number, shipping address, and payment information.
2. How We Use Your Information
We use your information to process orders, provide customer service, send order confirmations and shipping updates, and communicate about our products and services. We may also use your information to improve our website and services.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers, such as USPS, UPS or FedEx, who assist us in operating our website, conducting business, or serving you.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through PayPal.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies in your browser settings.
6. Email Communications
We may send you promotional emails about our products and special offers. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and personal data by contacting us.
8. Your Rights
You have the right to access, update, or delete your personal information. You may also object to certain processing of your data. Contact us to exercise these rights.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
HEMME LLC, dba Naturellene™
2501 Chatham Rd, Suite R
Springfield, IL 62704
Phone: 1-844-710-4277
Email: hello@naturellene.com
Last updated: January 2026
